Manage Onboarding Process

• Getting Started: Kickoff Meeting
• Step 1: Fill Out Your Manage Welcome Form
• Step 2: Format Your Schedules
• Step 3: Set Up SSO & Compete Trainings
• Step 4: Customer Success Manager Handoff

Manage Account Setup

• Single Sign On Troubleshooting
• Updating Your Name, Email, and/or Phone Number
• How do I change my password?
• Get Prepared
• Manage Account Setup
• Manage + FanX Account Setup

Admin/AD Trainings

• Snap! Manage Full Suite Course
• Snap! Manage Registration Only Course

Admin Resource Center

• AD Assist Resource Center
• Control Panel Resource Center
• Registration Resource Center

New Staff Member Training & Refresher

• Module 1: Getting Started
• Module 2: Your Website and Control Panel
• Module 3: AD Assist
• Module 4: Registration
• Module 5: Next Steps

Coach Resource Center

• Control Panel
• Registration

Parents, Guardians & Supporters

• Additional information regarding registered activities, seasons, or camps.
• Encountering a blank screen when accessing Registration
• How to add a new/additional student (participant)
• How to consent to legal forms
• How to Contact the Coach or School
• How to create an account and register - New Users

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