We are sorry to hear about your missing item(s) from your order! Please note that if your order contains several items it is possible that it will arrive in two separate shipments.

If you believe items are missing from your delivered order, please reach out to support@snap.store for assistance. As a reminder, all missing items must be reported within 30 days from delivery. 

For up-to-date order timeframes, please visit our article on Snap! Store Shipping Times.