You can leave a group by clicking the 3 dots next to the group on your dashboard, and clicking Leave Group. Your program will be notified of your leave, and this will remove any upcoming payments on your account, and prevent any new payments from being added. If needed, you may also delete your payment method.
Note: While leaving the group using Snap! Spend will remove all remaining invoices for that group, this does not absolve you of financial responsibility to the program for these payments.
If you do not see a Leave Group button, you may have pending invoices on your account. Once you approve these invoices and setup AutoPay, you will have the chance to leave the group - then those payments will be removed and you will not be charged. If you have no upcoming invoices, reach out to your program directly to have them remove you from the group.
Still have questions or need help? Please reach out to us directly at spend.support@onsnap.com or by phone at 276-531-9260.
Snap! Spend is a financial technology company and is not a bank. Banking services provided by Thread Bank; Member FDIC. The Snap! Spend Visa Debit is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa cards are accepted.
Your deposits qualify for up to a maximum of $2,500,000 in FDIC insurance coverage when placed at program banks in the Thread Bank deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity.
You can access the terms and conditions of the sweep program at https://go.thread.bank/sweepdisclosure and a list of program banks at https://go.thread.bank/programbanks. Please contact customerservice@thread.bank with questions on the sweep program.